Why Us

Why Us?

110 years’ experience and knowledge – Within the filling and packing industry we have a breadth of experience ranging from equipment design, facility and layout design through to operations and operational improvements. We also have experience across other diverse industries which promotes the sharing of innovative ideas and development of creative solutions. Industries that we have experience in include; aviation, automotive, packaging materials, medical devices and building components. Having this breadth of capability allows us to anticipate potential issues and suggest appropriate solutions.

We aim to provide total project ownership. Our aim is to take responsibility for all deliverables or fully support our customers in their development. We have witnessed situations where an appointed project manager avoids anything outside of their direct control. Our view is that our obligation is helping our customers deliver successful projects and this means supporting them with every element. We have a proven successful track record delivering filling and packaging solutions to all leading infant formula brand manufacturers globally. We have delivered many infant formula projects over the past 15 years and have developed an enviable skill set in this sensitive industry. Our techniques and experience are often called upon to inform our customer’s decisions and influence their ongoing ways of working. Our aim is to develop good, long-term relationships with clients. Our intention is to promote a relationship as such, that they call us whenever they have a query or problem. The majority of our business comes from repeat business or referrals, so every interaction is important and we are proud of the feedback we receive.

Rod Macdonald (Managing Director – PLF International)

“PLF International are the world leader in high speed powder filling equipment. We have worked with Prime Design for more than 10 years as they have helped us integrate and deliver turn-key filling and packing line solutions across Europe, USA, China and New Zealand. We have found their experience, professionalism and attitude first class and this has helped in our success in this demanding market. During our time working together we have encountered some challenging assignments and Prime Design have always fully supported us. I would have no hesitation in recommending their team.”

How We Do It

Our global experience tells us that successful project delivery comes from more than just a process. We believe that establishing genuinely effective communication and building good relationships is as important as a robust PM methodology. We strive to fully understand all elements of a project scope to help steer a project to the best solution.

We had feedback from a major client very recently, that he was working with another PM company (centrally appointed) on another project and that “he was doing all the work”. The PM company were not truly supporting him but were focused instead on completing their checklists. The conversation went on to say: “you guys [Prime Design] actually deliver the project for me and I only need to provide technical input, this is what I really need”. This is the essence of our approach, we deliver the project for you so you can focus on other things!

We pride ourselves in building good long lasting relationships and you will see from our references that this is valued by our customers.